Out of hours
Tel: 0191 4028075
What to do when we are closed

During core contracted hours (Mon-Fri 8.00am - 6.00 pm) we are able to provide emergency advice and care.

  • If it's a life-threatening emergency call 999
  • If you need medical help but it's not an emergency call 111

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year.

When to call 111

You should call 111 when:

  • You think you need to go to A&E or to another NHS urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don't know who to call for medical help

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Not sure which service to contact?

Check out our guide to the different services available from the NHS.

Do I really need to contact a doctor?

Please only use the out-of-hours service if your medical condition is such that you are unable to wait until the surgery is open. The provision of an out-of-hours service is very expensive for local health authorities and resources are stretched by inappropriate use, with patients who really need attention potentially waiting longer.

Information videos

0191 4028075

ewsa88613@nhs.net

East Wing Surgery
(Drs Zaidi, Salaudeen & Pillay)
Palmer Community Hospital
Wear Street
Jarrow
Tyne and Wear NE32 3UX

Opening times

The practice is open 8.30am to 6.00pm Monday to Friday. We are closed on Saturday, Sunday and Bank Holidays.

When we are closed

If you need medical help, which is not an emergency dial 111. If it is a life-threatening emergency dial 999.

© East Wing Surgery

This website updated 05/02/2023