WE ARE AWARE THAT THERE IS A TECHNICAL ISSUE WITH TELEPHONE LINES, THIS IS AN INTERMITTENT FAULT. BT ARE WORKING ON THIS PROBLEM. PLEASE KEEP TRYING TO CONTACT THE SURGERY AS THE MAJORITY OF CALLS ARE GETTING THROUGH. THANK YOU.
WE APOLOGISE FOR ANY INCONVENIENCE CAUSED
WE ARE STILL OPEN FOR BUSINESS.
You will be contacted by the GP practice and invited for your vaccine when NHS England (NHSE) advise that your priority group can be vaccinated and vaccines are received. Please do not contact the practice, we will contact you.
You may get more than 1 invitation, from the government or the practice, just choose the one that is most convenient for you to attend.
The vaccination site for this practice is The Glen Primary Care Centre in Hebburn. Please be patient as it will take some time to roll out the vaccine to everyone, we can only vaccinate in order of priority groups so please do not contact the practice to ask to be vaccinated earlier.
Click below to see an animation of how you can still access your GP services.
IF YOU ARE UNWELL OR HAVE AN ONGOING MEDICAL PROBLEM PLEASE CONTACT THE SURGERY TO MAKE AN APPOINTMENT.
YOU WILL BE TRIAGED BY A HEALTHCARE PROFESSIONAL AND INVITED TO ATTEND THE SURGERY WHERE APPROPRIATE.
(Following triage if you are invited to attend the surgery please attend on your own and wear a facial covering . The healthcare professionals you have an appointment with will be wearing PPE)
If you require a routine appointment please use e-consult.
For prescriptions: order your prescription via NHS app/ Patient Online Access / your local Pharmacy / Prescription slip in the box outside of the surgery / Prescription telephone line.
Please nominate a local pharmacy for your prescription to be sent electronically and avoiding an unnecessary attendance at the surgery.
THE NHS APP
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England
Click here for more information and how to download.