Information for carers
Tel: 0191 406 7057

Take control of your healthcare with the NHS App

We would like to invite you to use the NHS App, the new, simple and secure way to access a range of NHS services on your smartphone or tablet. This is an official NHS app and it is free to use and download. The NHS app will continue to be expanded in the future.

What the NHS App does

  • get advice about coronavirus get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record
    securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision
    choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data
    choose if data from your health records is shared for research and planning
  • Other services in the NHS App

    If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you
  • Keeping your data secure

    After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

    If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

    Getting started with the NHS App

    Step-by-step instructions for patients >>

    How to register ~ how to get full use of NHS App services ~ installing the app ~ logging in to the NHS App

    Download the NHS App

    Watch these videos to find out more

    Get more control of your healthcare
    How to register on the NHS App

    Your NHS account

    Your NHS account allows you to access your services through the NHS App or website.

    To have an NHS account, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.

    Find out more about who can have an NHS account

    0191 406 7057

    East Wing Surgery
    (Drs Zaidi, Salaudeen & Pillay)
    Palmer Community Hospital
    Wear Street
    Tyne and Wear NE32 3UX

    Opening times

    The practice is open 8.30am to 6.00pm Monday to Friday. We are closed on Saturday, Sunday and Bank Holidays.

    When we are closed

    If you need medical help, which is not an emergency dial 111. If it is a life-threatening emergency dial 999.

    Practice leaflet

    Our practice leaflet is packed with information to help you find your way around our services.
    Download it here >>>

    © East Wing Surgery

    This website updated 24/07/2024