Help the NHS by choosing the right service for your needs

Your region's NHS is here for you when you need us but there's lots you can do to stay well and help your NHS too - whether that's choosing the right NHS service for your needs, keeping a well-stocked medicine cabinet or getting your vaccines. Help us, help you!

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Pharmacists can provide immediate expert advice on many common health problems. Should you consult with a pharmacist and they are concerned about your health issue, they will refer you to your GP.

Your GP can treat the majority of healthcare needs and should be the first point of contact for most medical issues.

NHS 111 can assist you when your GP practice is closed and you urgently need medical help, which is not life threatening.

South Tyneside Urgent Care Hub is where you may be referred should you require urgent treatment but it is not a serious health emergency. The new hub is located alongside A&E so that you can be directed to the right service first time.

A&E or 999 should only be used for serious health emergencies like a major accident, broken bones, breathing problems, severe chest pains, unconsciousness, suspected stroke or severe blood loss.