Appointments
Tel: 0191 4028075
Making appointments

You can book an appointment by calling in to the surgery or by telephone on 0191 4028075.

Types of appointment

  • On the day
    These appointments are limited and for urgent matters.
  • Pre-booked
    For more routine matters - available up to 2 weeks in advance.
  • Online
    To register for this service, you will need to attend the surgery with some photo ID (driving licence, passport etc). You will be given access details at the time of your visit. Please then register within 2 weeks.
    You can also register for online appointments via the NHS App.
  • Telephone consultations
    If you feel your problem can be discussed over the telephone, contact reception and they will advise you as to when you can expect a doctor to contact you.

In the waiting room

We always try to minimise the time you spend in the waiting room but some patients' appointments may take longer than the time allocated, so please be patient if there is some delay.

If you are unable to attend your appointment for any reason, please contact the surgery to cancel it so it can be given to another patient in need.
Waste of appointments by patients not attending without cancelling in sufficient time to offer the appointment to someone else is taken very seriously. Patients who do not attend an appointment and fail to cancel it, will be sent a letter warning them that they could be removed from the practice register.
Text messaging service

If you have a mobile phone registered with us, we will send a text the day before your booked appointment. If you do not wish to receive text messages, please let the surgery know.

Directly bookable appointments

Please note that inappropriately booked appointments will be cancelled.


Long Term Condition review including
Asthma review
COPD review
Diabetic review
Heart Disease review
Please book a 30 minute appointment with the practice nurse


Contraception review
Please do not book an appointment, complete an e-consult - this will be reviewed by the practice nurse.


HRT review Cervical smear
Please book a 15 minute appointment with the practice nurse.


Dressing/wound care
Please book a 30 minute with the Practice Nurse for your initial appointment


Removal of stitches/follow up wound dressing
Please book a 15 minute appointment with the HealthCare Assistant

NHS health check
Please book a 30 minute appointment with the HealthCare Assistant - (Please note that these are for patients between age of 40-74 without a current Long Term Condition only in line with NHS guidance)


New Patient health check
Please book a 30 minute appointment with the Healthcare Assistant - (for patient who have registered with the practice in the last 3 months)

Home visits

If you feel you are unable to attend the surgery and require a home visit, please contact the surgery. We would like you to try and attend the surgery, if at all possible.

Home visits are for patients who are terminally ill, housebound and those who are physically unable to attend the surgery. However, all home visit requests are assessed by a Healthcare Professional.

Please try to contact the surgery before 10.00am, to book a home visit for that day.

Enhanced Services

People in South Tyneside can now access GP services until 8:00pm on weekdays and Saturdays. This is for patients who find it difficult to attend during regular hours or whose conditions worsen and feel the need to be seen quickly.

You will be seen at another surgery in South Tyneside. When booking these appointments staff will give you the full address and postcode.

You MUST book ahead via this practice either in person or by phone Monday - Friday during surgery hours. After 6pm you can call NHS111 who will signpost you to the most appropriate service.

All routine appointments with a doctor, nurse or health care assistant can be accommodated. Healthcare staff who see and treat you will be from another practice.

To find out more: ask the receptionist, or visit this website

"
Information videos

0191 4028075

ewsa88613@nhs.net

East Wing Surgery
(Drs Zaidi, Salaudeen & Pillay)
Palmer Community Hospital
Wear Street
Jarrow
Tyne and Wear NE32 3UX

Opening times

The practice is open 8.30am to 6.00pm Monday to Friday. We are closed on Saturday, Sunday and Bank Holidays.

When we are closed

If you need medical help, which is not an emergency dial 111. If it is a life-threatening emergency dial 999.

Practice leaflet

Our practice leaflet is packed with information to help you find your way around our services.
Download it here >>>

© East Wing Surgery

This website updated 05/03/2024