Making appointments
You can book an appointment by calling in to the surgery or by telephone on 0191 406 7057.
Types of appointment
- On the day
These appointments are limited and for urgent matters. - Pre-booked
For more routine matters - available up to 2 weeks in advance. - Online
To register for this service, you will need to attend the surgery with some photo ID (driving licence, passport etc). You will be given access details at the time of your visit. Please then register within 2 weeks.
You can also register for online appointments via the NHS App. - Telephone consultations
If you feel your problem can be discussed over the telephone, contact reception and they will advise you as to when you can expect a doctor to contact you.
In the waiting room
We always try to minimise the time you spend in the waiting room but some patients' appointments may take longer than the time allocated, so please be patient if there is some delay.
Text messaging service
If you have a mobile phone registered with us, we will send a text the day before your booked appointment. If you do not wish to receive text messages, please let the surgery know.
Directly bookable appointments
Please note that inappropriately booked appointments will be cancelled.
Long Term Condition review including
Asthma review
COPD review
Diabetic review
Heart Disease review
Please book a 30 minute appointment with the practice nurse
Contraception review
Please do not book an appointment, complete an e-consult - this will be reviewed by the practice nurse.
HRT review Cervical smear
Please book a 15 minute appointment with the practice nurse.
Dressing/wound care
Please book a 30 minute with the Practice Nurse for your initial appointment
Removal of stitches/follow up wound dressing
Please book a 15 minute appointment with the HealthCare Assistant
NHS health check
Please book a 30 minute appointment with the HealthCare Assistant - (Please note that these are for patients between age of 40-74 without a current Long Term Condition only in line with NHS guidance)
New Patient health check
Please book a 30 minute appointment with the Healthcare Assistant - (for patient who have registered with the practice in the last 3 months)
Enhanced Services
People in South Tyneside can now access GP services until 8:00pm on weekdays and Saturdays. This is for patients who find it difficult to attend during regular hours or whose conditions worsen and feel the need to be seen quickly.
You will be seen at another surgery in South Tyneside. When booking these appointments staff will give you the full address and postcode.
You MUST book ahead via this practice either in person or by phone Monday - Friday during surgery hours. After 6pm you can call NHS111 who will signpost you to the most appropriate service.
All routine appointments with a doctor, nurse or health care assistant can be accommodated. Healthcare staff who see and treat you will be from another practice.
To find out more: ask the receptionist, or visit this website
