East Wing Surgery


                 EAST WING SURGERY


Monday to Friday 8.30am – 6pm daily


You can now book your flu vaccination at the surgery, the appointments will be held from the middle of September, please telephone reception and they will book you in with the Nurse.  Only ring if you are over 65 or under 65 with an “at risk” health condition.

Shortage of Blood Bottles

As no doubt you will have seen in the press and in the news there is an ongoing national / global shortage of the bottles that we use to take bloods.

All GP Practices were informed by NHSE late last week that until at least September 17th, we should perform blood tests only if absolutely necessary.

This is a situation totally beyond our control.

We are reviewing all our booked appointments on a daily basis.

If the clinical staff feel that we can SAFELY postpone your blood test, our reception staff will contact you to cancel and re arrange. Please understand that this will only be done if the clinicians feel that it is safe to do so.

All postponed blood tests will be added to a waiting list and as soon as we get the green light – this list will get priority for appointments.

The bloods that are ‘greenlighted’ to be taken:

1. If you need them for an urgent hospital referral under the 2 week rule or if the GP suspects sepsis or other acute issues which may necessitate hospital admission.

2. If bloods are required to continue to safely prescribe medication or if bloods are required to monitor a serious / unstable long term condition.

3. Or if we need you to have bloods to catch up with monitoring if it has been very delayed for any reason.

As soon as we get more information about the situation we will let you know.

Please note that you must continue to wear a face covering whilst in the surgery


Maureen the surgery nurse is retiring on Thursday 12th August 2021 after 17 years with the practice

We wish her a long and happy retirement

Best wishes Maureen you’ll be a big miss.

Click here for information on how to stop the spread of Covid-19



General Practice Data for Planning and Research (GPDPR)

The way data is collected from GP systems is being replaced.

This collection is called GP Data for Planning and Research and its purpose is to support the data needs of the health and social care system including policy development, public health, planning and commissioning of services and research.  This new collection is designed to reduce the number of requests for access to data received by general practice.

Please watch this short video to find out more.

More detailed information can be found via NHS Digital, including the process of how you can opt out.

Data collection will start on 1 July 2021, if you do not want your data shared with NHS Digital, you need to register this by 23 June 2021.  Please read all of the guidance carefully before making your choice. You can register by completing this form and returning it to us.

Mythbusting social media posts about the national data opt out

NE GPDPR Guidance for patients

Weekly drop in clinics for your covid vaccine 

If you haven’t had your Covid-19 vaccine yet, it’s never been easier to get one.  From Tuesday 29th June, south Tyneside residents over 18 can get the jab at three drop-in vaccine clinics – no booking, just walk in!

The Glen Primary Care Centre, Hebburn, NE31 1NU

Tuesdays 3-6pm

Cleadon Park Primary Care Centre, South Shields, NE34 8PS

Thursdays 3-6pm

Flagg court Health Centre, South Shields, NE33 2LS

Saturdays 3-6pm

Other options:

To book an appointment at a local vaccine centre (The Glen, Cleadon Park or Flagg Court), please call the South Tyneside Vaccination Contact Centre on 0191 283 1925 or speak with your GP practice.

To book an appointment at a large vaccine centre (such as the Nightingale Hospital or Centre for Life) or at selected local Pharmacies, visit the NHS website or call 119 between 7am and 11pm.

Got questions about the vaccine?

If you have questions about the vaccine, please call the South Tyneside Vaccination Contact Centre on 0191 283 1925 or speak with your GP.

Further information and answers to frequently asked questions about the vaccine, are available at



When you are eligible for your COVID vaccination you will receive a text message with a link to invite you to book your vaccination. Please be assured that this message is a genuine message from the practice. You will also receive this text to book in for your second dose.

Your text message will look like this:

Dear Mrs TEST,

You have been invited to book your

COVID-19 vaccinations.

Please click the link to book your vaccination times:

If you do not have a registered telephone number the practice will contact you via letter to invite you to book your vaccination.

You will be contacted by the GP practice and invited for your vaccine when NHS England (NHSE) advise that your priority group can be vaccinated and vaccines are received.  Please do not contact the practice, we will contact you.

You may get more than 1 invitation, from the government or the practice, just choose the one that is most convenient for you to attend.

The vaccination site for this practice is The Glen Primary Care Centre in Hebburn.  Please be patient as it will take some time to roll out the vaccine to everyone, we can only vaccinate in order of priority groups so please do not contact the practice to ask to be vaccinated earlier.

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

  • the NHS App which you can download from app stores

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you’re planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get  proof of your vaccination status before you leave.


Click below to see an animation of how you can still access your GP services.



We are offering online consultations and video consultations, as well as telephone consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face, this will be arranged. If you have a preference about how to access care you can discuss it with the practice clinician when you are triaged.

(Following triage if you are invited to attend the surgery please attend on your own and wear a facial covering . The healthcare professionals you have an appointment with will be wearing PPE)

If you require a routine appointment please use e-consult.

For prescriptions: order your prescription via NHS app/ Patient Online Access / your local Pharmacy / Prescription slip in the box outside of the surgery / Prescription telephone line.

Please nominate a local pharmacy for your prescription to be sent electronically and avoiding an unnecessary attendance at the surgery.



       Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The NHS App is available now on iOS and Android.  To use it you must be aged 13 and over and registered with a GP surgery in England

Click here for more information and how to download.

Opening Times
Monday8.30am - 6.00pm
Tuesday8.30am - 6.00pm
Wednesday8.30am - 6.00pm
Thursday8.30am - 6.00pm
Friday8.30am - 6.00pm