East Wing Surgery

If you are a Carer or a patient requiring help at home, the following links will provide you with further information which we hope you will find helpful:

South Tyneside Council Covid 19 Information

Wellbeing Information

If you are a carer please let the surgery know so we can update your medical record.

The Herbert Protocol   – Safe and Sound

Herbert Protocol AW HP Form


Admiral Nurse Dementia Helpline Call 0800 888 6678 or email helpline@dementiauk.org Open 7 days a week. Free and confidential advice and support service for anyone with a question or concern about dementia, staffed by experienceddementia specialists.

Age UK  Advice Line 0800 055 6112 Free to call 8am –7pm 365 days a year.  Information and advice about staying well and safe, providing care, accessing services, arranging funerals and telephone befriending.

Alzheimer’s Society / Dementia Connect  Helpline 0300 222 112Available 7 days per week.  Support and advice from dementia advisors.  Includes access to an online community, Talking Point to connect with others affected by dementia.

Carers UK  Helpline 0808 808 7777 Mon-Fri, 9am-6pm or by emailing advice@carersuk.org Information and advice about how to get help and support as a carer.

Carers Trust  Support and resources for carers.

Cruse Bereavement Information  Helpline 0808 808 1677​ or by emailing helpline@cruse.org.uk Emotional support to anyone affected by bereavement.

Decision aid: Supporting family carers of people living with dementia to make difficult decisions during COVID-19



Opening Times
Monday8.30am - 6.00pm
Tuesday8.30am - 6.00pm
Wednesday8.30am - 6.00pm
Thursday8.30am - 6.00pm
Friday8.30am - 6.00pm